Privacy Policy

1. Who we are

Renesis Pharma ("we", "us", or "our") operates this website and provides specialised pharmaceutical services.

This policy explains how we collect, use, store, and share personal data when you visit our website or contact us.

2. Personal data we collect

• Contact details you provide via forms, email, or phone, such as name, job title, company, email address, phone number, and the content of your message.
• Business and order information when you work with us as a customer, partner, or supplier.
• Technical data such as IP address, browser type, device information, and basic analytics data about how you use the site.

3. How we use personal data

We use personal data to:

• Respond to your questions and handle your requests.
• Prepare, perform, and manage contracts and business relationships.
• Operate, protect, and improve our website and services.
• Meet legal, regulatory, and compliance obligations.

4. Legal bases

We process personal data based on one or more of the following legal grounds:

• Your consent, when you choose to contact us or sign up to receive information.
• Performance of a contract or steps taken at your request before entering into a contract.
• Our legitimate interests in operating and developing our business, while respecting your rights and freedoms.
• Compliance with legal or regulatory obligations.

5. Sharing personal data

We may share personal data with:

• Group companies and trusted partners that support our logistics, regulatory, and quality operations.
• Service providers such as hosting, IT, and analytics providers who act under our instructions.
• Authorities, regulators, or other third parties when required by law or to protect our rights.

We do not sell your personal data.

6. International transfers

Because we operate in an international environment, your data may be processed in countries outside your country of residence. When we do so, we take appropriate safeguards to protect your data in line with applicable data protection laws.

7. Data retention

We keep personal data only for as long as it is needed for the purposes described in this policy or as required by law and industry standards. After that, we delete or anonymise the data.

8. Your rights

Depending on applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data or restriction of processing in certain situations.
• Object to processing based on legitimate interests.
• Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details below.

9. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

10. Contact

If you have questions about this Privacy Policy or how we handle personal data, you can contact us at:

Renesis Pharma
Email: info@renesispharma.com

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page.